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Jita Swim and Island Wear Made in the USA Since 1988 |
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Exchange Policy
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OUR CUSTOM EXCHANGE POLICY Our Promise to our Customers ... If you receive your Custom Item & feel it does not fit properly, we will Re-Design your item, in a new size (one size larger or smaller only) provided it is a Size we offer, and our exchange policy is adhered to by our Customer. Email us at jita@jitawear.com to get a return authorization, then simply return your item in the exact same condition as you received it, to the return address on your package by Priority Mail, Insured for the price of the item, within 2 weeks & we will return your Newly Re-Designed Item Free of Charge. Note: International exchanges and all exchanges over $300 may be subject to minimal additional shipping charges and/or service fees for re-design issues. Jita Swim & Island Wear is not responsible for an item returned without a return authorization. All original tags must be attached to the garment (no exceptions). Please include written instructions on a copy of your order of Size-Exchange needed, & your Return Authorization Number should be written on the outside of the box. It's that simple! Health regulations stipulate that clothing that is soiled, worn, damaged, with odor or laundered can not be taken back. Due to the nature of individually ordered hand crafted custom designs, this is a one time redesign of sizing offer, and not for colors/prints, styles or refunds. Exchanges are not allowed for unusual requests for special sizing, other than sizes offered on each item. We Thank You for trying Jita Swim and Island Wear Designs, where we are striving to Create Your Own Personal Designs. |
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Questions??? - Click Here To Email Jita Customer Service THIS IS THE FASTEST WAY FOR US TO ANSWER YOUR QUESTIONS. |
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All merchandise is custom made to your
specification
shipped United States Postal Service Priority Mail in two weeks after the date your order is placed international orders Will Be Shipped By First Class Mail Domestic Orders Under $100 Will Be Shipped By First Class Mail |
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Jita Customer Service
(850) 939-5881 Mon-Sat 10am-7pm Eastern Time Please Leave a Message and We Will Call You Right Back Copyright © Jita Swim and Island Wear all rights reserved |
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